FREQUENTLY ASKED QUESTIONS

What is the access road like? Do I need a 4WD and chains to this New Zealand Ski Field?

The access road from the Mt Aspiring Road turn-off to the Base Building is 7km long. It is a gravel road that is maintained daily during the winter. A 4WD vehicle is not necessary and a 2WD is perfectly adequate to drive up the road. However, you are required to carry chains and fit them when necessary if weather and snow conditions are poor for driving. 

We post current road conditions on our Snow Reports page as well as advertise the need to fit snow chains at the bottom of the road to Treble Cone. Chains are not available for hire at the bottom of Treble Cone road. You will need to hire or purchase them in Wanaka. They are available for hire from a number of local retailers. If you are in a rental vehicle, please ensure the chains fit before leaving the rental depot. A few minutes of practice can make a huge difference! Road and parking access are free to all users.

Alternatively, you can jump on our free shuttle from the bottom of the access road or let us do the whole drive for you and purchase a bus ticket from Wānaka. Find out more about our transport here. 

We are encouraging the use of shuttle buses and carpooling to try and reduce transport emissions. Carpark A at Treble Cone is reserved for cars with three occupants or more. Non- carpooling vehicles can still come up, they just have to park slightly further away.

How do I find out what the weather is doing on the mountain and weather forecast?
For information on weather and conditions check out our snow report. You can also find snow reports in our Treble Cone snow report Facebook group. 

You can also check out our social channels for updates. We are on Instagram, Twitter, and Facebook. 

Alternatively, check out the Met Service forecast. 

Can I hire equipment up the mountain and drop it in Wanaka?
You can hire all your ski and snowboard equipment at Treble Cone or at Base Camp Cardrona X Treble Cone Wanaka. Rental equipment available is skis, poles, ski boots, snowboards, snowboard boots, clothing, helmets, and wrist guards. The equipment can also be used across both Cardrona and Treble Cone. This equipment can be returned at Treble Cone, Cardrona, or Base Camp Cardrona X Treble Cone Wanaka.

What is a lift pass?
A lift pass entitles you to access Treble Cone and Cardrona ski lifts. You will be issued with a re-usable RFID card. The card can be worn under clothing as it is scanned by gates at the bottom of the lifts. You can purchase a full day pass anytime or an afternoon pass from 12.30pm. Find more information about passes here. 

What is there to do at Treble Cone if I don’t ski or board?
 Treble Cone has world-renowned views across Lake Wanaka and Mount Aspiring. We have a range of on-mountain dining options to enjoy as well. 

What are the learners facilities at Treble Cone like?
Treble Cone has great learner facilities for children and adults designed to ensure progression to more challenging terrain. The Nice and Easy Platter is perfect for beginner skiers and snowboarders. Easy rider in our home basin is a popular learner (green zone) run that boasts some superb views. Check out our trail map here. 

What do I need to wear on the mountain?
Treble Cones lifts carry guests to an altitude of 1960m above sea level, so we recommend you wrap up warm even on sunny days. We suggest you wear waterproof pants and a jacket, a warm hat and waterproof gloves. Because UV levels are higher at altitude, eye protection is essential and sunscreen is recommended whether the weather is fine or not. You can rent jackets and pants up the mountain, and if you have forgotten something; gloves, goggles, hats and other accessories are all available for purchase in the Retail Store beside our cafe.

Is there anywhere I can store my gear while I am skiing?
You can leave any bags/shoes in our secure storage facility in rentals located in the base lodge building (fee applies). Equipment can be stored overnight or for consecutive days.

Do I need a reservation for Snow Sports School?

Our private lessons are a great option to take your skiing or snowboarding to the next level. Bookings for these are essential.  Find out more about our private lesson options here. 

Sustainability 
There are no landfill bins at Treble Cone. We don't sell any items from our food and beverage outlets that have packaging that needs to go to landfills. There are recycling and compost stations instead. We will have signage explaining this and staff members to help you sort through your waste. If you are bringing single-use packaging, you will need to take it off the mountain with you. Check out our full sustainability update video here.

Where's the best place to stay?
Wanaka provides accommodation for every style and budget, from private luxury lodges, boutique B&B's, and lakeside hotels, to lively backpackers, family motels, and tranquil campsites.

If you have any further questions, reach out to our call center team!
Phone number- 0800 440 800 
Email- [email protected]